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FAQs

Frequently Asked Questions

Q: What are EdFlik?

A: EdFlik is an online learning marketplace for kids aged 3-18. We offer a variety of live online classes, courses, and activities across various subjects and interests..

Q: How do I sign up for EdFlik?

A: To sign up, visit our website, click on the "Sign Up" button, and fill in the required information. You can create an account as a parent, student, or education provider.

Q: What types of classes are available on EdFlik?

A: EdFlik offers three types of classes: microlearning (one-time classes), online tutoring for K-12 curricular subjects, and comprehensive courses with basic, intermediate, and advanced levels. We also provide workshops and short courses.

Q: How can I find the right class for my child?

A: You can browse our class listings by category, age group, and subject on our website. Each class has a detailed description, including the syllabus, instructor information, schedule, and pricing.

Q: What is microlearning?*

A: Microlearning refers to one-time classes that focus on a specific topic or skill. These classes are designed to be quick, engaging, and informative, perfect for children looking to explore new interests.

Q: How do I enroll my child in a class?

A: Once you find a class you’re interested in, click on the class title to view the details. From there, you can enroll your child by following the registration and payment instructions.

Q: What payment methods are accepted?

A: We accept various payment methods, including all UPIs, credit/debit cards, PayPal, and other secure online payment options. Specific payment options may vary depending on your location..

Q: Are there free classes available on EdFlik?

A: Yes, we offer a selection of free classes and workshops. These can be found by browsing the "Free Classes" section on our website.

Q: How can I contact the instructor?

A: Once you have enrolled in a class, you can contact the instructor through the messaging system on our platform. You can ask questions, get feedback, and stay updated on class activities.

Q: What if my child misses a class?

A: Many classes on EdFlik are recorded, allowing your child to catch up later. Check the class description or contact the instructor to confirm if recordings are available.

Q: How do I leave feedback or a review for a class?

A: After completing a class, you can leave feedback or a review by going to your dashboard or via email, selecting the class, and clicking on the "Write a Review" button..

Q: Can I cancel a class enrollment?

A: Yes, you can cancel your enrollment according to the class cancellation policy. Please review the specific cancellation and refund policy for each class before enrolling.

Q: How do I become a provider on EdFlik?

A: To become a provider, click on the Fill the form in the community section of our website, in the footer. You will be guided through the registration process, where you can list your classes and manage your offerings using our LMS tools.

Q: Is there support available if I have issues?

A: Yes, our support team is here to help. You can reach out to us via the "Contact Us" page on our website for any assistance or queries.

Q: Are there any age restrictions for classes?

A: Classes on EdFlik are designed for kids aged 3-18. Each class listing will specify the appropriate age group it is designed for.

Q: How do I manage my account settings

A: You can manage your account settings by logging into your account and navigating to the "Account Settings" section. Here you can update your personal information, payment methods, and notification preferences.

Q: Can I enroll my child in multiple classes?

A:Yes, you can enroll your child in as many classes as you like, provided there are no scheduling conflicts.

Q: What is the duration of the courses offered?

A: The duration varies depending on the type of course. Microlearning classes are one-time sessions, while other courses can range from a few weeks to several months. The duration will be specified in the course description.

Q: Are the instructors qualified?

A: All instructors on EdFlik are vetted for their qualifications and experience. Instructor profiles include their credentials, teaching experience, and student reviews.

Q: How can I keep track of my child's progress?

A: You can track your child's progress by communicating with the instructor, we are working upon assessment tools which will help in tracking the overall progress of learner.