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Welcome to the EdFlik Help Center

We're here to assist you with any questions or concerns you may have. Below, you'll find answers to commonly asked questions and information on how to navigate and make the most of our platform.

  1. How does EdFlik work?

    EdFlik is an online platform that offers a variety of interest-based online classes for children aged 3 to 18 years. To get started, simply browse our class listings, select a class that interests your child, and follow the booking instructions. Classes are conducted online, and joining details will be provided upon booking confirmation.

  2. How do I book a class?

    Booking a class on EdFlik is easy. Follow these steps:

    • - Browse our class listings and select a class you want to book.
    • - Click on the "Enroll" button and provide the necessary details, such as the student's name and any specific requirements.
    • - Proceed to the payment page to complete your booking. Once the payment is confirmed, you will receive a booking confirmation email with the class details and joining instructions.
  3. What are the technical requirements for attending classes?

    To participate in EdFlik sessions, you will need:

    • - A computer, laptop, tablet, or smartphone with a stable internet connection.
    • - A webcam and microphone for interactive participation, if required.
    • - Access to the recommended video conferencing platform specified in the class details.
  4. How can I contact customer support?

    If you need assistance or have any questions, our customer support team is ready to help. You can reach us by:

    • - Sending an email to support@edflik.com.
    • - Calling our customer support helpline at +1(231)999-1640.
    • - Submitting a support ticket through our website's contact form.
  5. Can I cancel or reschedule a booked class?

    We understand that circumstances may change. If you need to cancel or reschedule a class booking, please refer to our cancellation and rescheduling policy outlined in the terms and conditions. Contact our customer support team for further assistance.

  6. How do I become a provider on EdFlik?

    If you are interested in becoming a provider and sharing your expertise with our community, please visit the "Teach" section on our website. Follow the instructions to submit your application, and our team will review it accordingly.

We hope this help section has provided you with the information you need. If you have any additional queries or require further assistance, please don't hesitate to reach out to us. We are committed to ensuring your experience on EdFlik is enjoyable and fulfilling.

Best regards,
The EdFlik Team